The short version
We collect only what we need to take your order, deliver it, support you, and keep the site working. We do not sell your personal information. Payment card details are handled by our checkout partner, not stored by us.
What we collect
When you place an order or contact us, you may provide your name, shipping address, email, phone number and order details. Our checkout partner processes your payment information directly; we receive confirmation of a transaction, not your full card number. When you simply browse, our servers and analytics record standard technical data such as your IP address, browser type, pages viewed and referring links, used to keep the portal secure and to understand what is useful.
Cookies and similar tools
We use a small number of cookies to remember your session, measure traffic and, where applicable, attribute referrals. You can refuse or delete cookies in your browser settings; the core of the site will still work, though some conveniences may not.
How we use your information
- To process, ship and confirm your order, and to handle returns and refunds.
- To answer your questions and provide customer support.
- To send order updates and, only if you opt in, occasional product news.
- To detect fraud, protect the portal and meet legal obligations.
Who we share it with
We share information only with the service providers who help us run the business, our payment processor, shipping carriers, email and analytics providers, and only as needed for their role. We may disclose information if required by law or to protect our rights and customers. We do not sell or rent your personal information to anyone.
How we protect it
The portal uses encryption in transit, and we limit access to personal data to people who need it. No system is perfectly secure, but we work to keep your information safe and to retain it only as long as we need it for the purposes above or as the law requires.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, and you can unsubscribe from marketing email at any time using the link in the message. Depending on where you live, you may have additional rights under laws such as the CCPA. To make a request, email [email protected] and we will respond within the time the law allows.
Children
LeanBurn Drops is intended for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us data, contact us and we will remove it.
Changes and contact
We may update this policy from time to time; the effective date above will change when we do. Questions about privacy can go to [email protected] or by mail to Sundale Metabolic, Inc., 218 Cass Street, Suite 12, Traverse City, MI 49684.